Refund Policy

Introduction

Thank you for choosing Lead Nova. We are committed to providing you with high-quality AI-powered sales solutions. This policy outlines our refund process to ensure it is fair and transparent.

One-Time Purchase

By purchasing our service, you are making a one-time payment for access to our platform and its features as described at the time of purchase. All sales are considered final unless they meet the criteria outlined in our 14-day refund policy.

14-Day Refund Policy

We offer a 14-day refund period from the date of your initial purchase. A refund may be issued if you can provide evidence that the product was not delivered or that its performance was significantly below the standards advertised on our website. To be eligible for a refund, you must meet the following criteria:

• Your request is made within 14 days of the original purchase date.
• You can provide evidence that the product was not delivered or that its performance was significantly below the standards advertised.
• The issue is not due to user error or a misunderstanding of how the product works.

All refund requests will be reviewed by our team on a case-by-case basis. We reserve the right to deny a refund if the request falls outside of the 14-day window or does not meet the specified criteria.

How to Request a Refund

To request a refund, please contact our support team with a detailed explanation of your issue. You can reach us at:

• By email: info@leadnova.site
• By phone: +44 7405 937386